Privacy Policy

PRIVACY POLICY FOR PHINEAS SOLUTIONS


Effective Date: 2025/01/01 12:00 AM IST

Last Updated: 2025/01/01 12:00 AM IST

PHINEAS SOLUTIONS (“Company”) is committed to safeguarding the privacy of users (“Users”) of its software and services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your information, in compliance with the Information Technology Act, 2000, and associated rules and regulations in India.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Identification details (e.g., Aadhaar, PAN, Passport, as applicable)

1.2 Financial Information:

  • Bank account details
  • Payment card information

1.3 Technical Information:

  • IP address
  • Device type and identifiers
  • Operating system and browser type

1.4 Usage Data:

  • Interaction data with our Services
  • Login/logout timestamps
  • Clickstream data

1.5 Communication Data:

  • Customer support interactions
  • Emails or messages sent to us

1.6 Sensitive Personal Data (if applicable):

  • Biometric information
  • Health-related data

2. How We Use Information

We may use the collected information for the following purposes:

  • To provide, operate, and maintain our Services.
  • To improve user experience by analyzing usage patterns.
  • For verification and authentication purposes.
  • To comply with legal and regulatory requirements.
  • To communicate with Users regarding updates, promotions, or issues.
  • For security purposes, such as detecting and preventing fraud.
  • To customize content and recommendations.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following circumstances:

3.1 With Service Providers:

Third-party vendors assisting us in operating our business, subject to strict confidentiality agreements.

3.2 Legal Obligations:

To comply with legal requirements, court orders, or governmental requests.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the involved parties.

3.4 Enforcement of Rights:

To protect our legal rights or enforce terms and conditions.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We employ appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. However, no security system is foolproof, and we cannot guarantee absolute security.

6. User Rights

Under the IT Act and related rules, Users have the following rights:

  • Access and Correction: Request access to your personal data and correct inaccuracies.
  • Data Portability: Request a copy of your data in a portable format.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Withdrawal of Consent: Revoke consent for data processing at any time.
  • Objection: Object to certain processing activities.

To exercise these rights, contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

8. Exclusions from This Policy

This policy does not apply to:

  • Information publicly available or shared voluntarily by Users on public forums.
  • Third-party websites or services accessed via our platform.
  • Data anonymized or aggregated in a manner that it no longer identifies an individual.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website. Users are encouraged to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: appdev@phineassolutions.com
  • Phone: (+91) 936 385 1470
  • Address: 138 North Main Road, Tirunelveli

11. Legal Jurisdiction

This policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of courts in Tirunelveli.

12. General

Collection of Personal Data shall be resorted to only to the extent that it may be necessary for the technical and commercial operation of its activities;
Users shall be informed of any such collection and shall also be informed of the specific purpose for which it is being collected not later than the moment of collection;
The Personal Data collected shall be used fairly and lawfully for the specified purposes and only for these purposes;
Users shall be given access to their Personal Data;
The Company shall ensure that Users, Personal Data shall be kept secure using both technical and organisational measures;
The Company shall not pass on Users, Personal Data to anybody unless a User specifically consents that it can so communicate his or her information;
and The Company shall only store Users, Personal Data for the length of time required for the purpose for which it is collected.
12.1 Collection of Data and Information
Users that wish to avail themselves of that part of the Services which requires registration and who submit an online application shall be required to provide the Company with particular information in the form of completing certain fields which the Company may deem necessary for the provision of the Services.
The Company may track Users, visits to the Website to better understand what appeals most to Users and improve the Services. To this end Cookies may be installed on Users, computers or such other device as is used to access the Website.
12.2 Access and Control to Personal Data
The Company shall ensure that Users, shall be able to:
view the Personal Data held by the Company on the particular User;
request that any Personal Data that is inaccurate, irrelevant or out of date be amended or deleted;
and choose to stop using the Services and have his or her Personal Data deleted, if such deletion is permissible by law and/or will not prejudice the Company's position at law
12.3 Security.
Company employees who have access either to the databases that store User information or to the servers that host the Services shall comply with strict security rules. Sensitive Personal Data shall be stored in encrypted mode.
The Company is not hereby undertaking that no loss, misuse or alteration of data shall occur.
12.4 Disclosure of Personal Data
The Company shall only disclose Personal Data if it is bound to do so by law or if it has been expressly authorised to do so by the User concerned.
The Company shall not sell Personal Data to third parties unless it has obtained the User's consent thereto.
The Company shall store Personal Data for such duration as may be necessary to comply with legal requirements.